Synelia / Expertise / Integration & orchestration

EXPERTISE · INTEGRATION & ORCHESTRATION

IT systems
that work together.

API management, enterprise service buses, event-driven messaging and process automation: we connect your applications, your partners and your processes.

WHY IT’S CRITICAL

An instant payment involves more than five systems in under ten seconds. Without a conductor, it’s chaos.

Your core system speaks its own language. Outside, instant payments speak ISO 20022, fintechs speak REST, and your customers speak mobile. We design the layer that translates, orchestrates and protects, without replacing what works.

We have done it for BCEAO interoperability, for mediation buses in production at operators, and for banking process automation.

THE CHALLENGES

What we
often hear.

Point-to-point integrations

Every new application adds fragile links that nobody controls any more.

APIs exposed without governance

Without control over access, quotas and usage, every API becomes an open door.

Processes still on paper

Opening an account takes three days and five signatures: the process is holding back digitalisation.

WHAT WE DO

What we
take on.

Services that combine to fit your context, from scoping to operations.

API management

Developer portal, sandbox, quotas and security for APIs exposed to partners and fintechs.

  • WSO2 API Manager, Kong
  • Partner onboarding

Service bus and mediation

Orchestration of critical transaction flows between applications.

  • ESB, integration microservices
  • Flow tracking

Event-driven architecture

Systems publish events and react in real time.

  • Kafka, RabbitMQ, Redis Streams
  • Anti-fraud, notifications, data

Process automation

Model and execute business workflows end to end.

  • BPMN: Camunda, Bonita, W4
  • Lead-time KPIs

Operational orchestration

Internal flows, notifications, file exchanges, without heavy development.

  • n8n, Apache Camel
  • ETL and scheduled jobs

Payment interoperability

Connection to interoperability systems and instant payments.

  • BCEAO interoperability
  • ISO 20022

OUR APPROACH

How we
work.

01

Map the exchanges

Applications, partners, existing flows and weak points.

Flow map
02

Define the contracts

Formats, security, volumes and commitments for each interface.

Interface contracts
03

Build and test

Connectors, APIs, processes, end-to-end testing.

Flows in production
04

Monitor and evolve

Exchange tracking, alerts, scaling.

Tracking dashboards

WHAT YOU GET

Deliverables
you can verify.

Scope, responsibilities and acceptance criteria are defined during scoping.

Flow mapAnd documented interface contracts.

Connectors, APIs and processesDelivered, tested and put into production.

Exchange tracking dashboardsVolumes, errors, lead times.

Recovery proceduresTo handle flow incidents.

REFERENCES

On the ground,
in production.

BNI · CÔTE D’IVOIRE

Automated banking workflows

A BPMN engine to automate business processes and cut processing times, with an embedded integration staff augmentation team.

Read the case study →
InteroperabilityOrange · Côte d’Ivoire

Connecting to BCEAO interoperability

Full integration with the Central Bank’s interoperability system (AIP).

IntegrationOrange · Burkina Faso

A mediation bus in production

An orchestration ESB for fixed-line and data services, and a redesign of production workflows.

Mobile MoneyOrange Money · DRC

A multi-bank foreign exchange bureau

A foreign exchange platform connected to several banks.

Expertise involved →

TECHNICAL ENVIRONMENT

Technologies
we master.

Around thirty open-source and vendor solutions, chosen to fit your context. Technologies are confirmed during scoping.

API and middleware

  • WSO2
  • Kong
  • ESB
  • Apache Camel
  • MuleSoft

Messaging

  • Apache Kafka
  • RabbitMQ
  • Redis Streams
  • ActiveMQ

Processes

  • Camunda
  • Bonita
  • n8n
  • Robot Framework

FREQUENTLY ASKED QUESTIONS

What we’re
often asked.

Do we need to replace our core banking system?

Rarely. The integration layer opens up the core system without replacing it: it keeps doing what it does well, and the middleware handles the rest.

ESB or microservices?

Both have their place: an ESB or integration microservices for critical transaction flows, and tools such as n8n for less critical internal orchestration.

And when an application has no API?

We use software robots (RPA) as a temporary bridge while the application is modernised.

GETTING STARTED

A clearly defined
first step.

Have my critical flows assessed 

WHEN TO CALL US

Fragile exchanges between applications, partners to connect, an interoperability project.

FIRST ENGAGEMENT

A critical flow assessment: mapping, failure points and integration target.

INDICATIVE DURATION

3 to 4 weeks

WHAT WE NEED FROM YOU

Existing interfaces, one contact per application and access to logs.