Synelia / Our approach

OUR APPROACH

High standards show
in the execution.

A working framework that makes choices, responsibilities and deliverables clear at every stage, from scoping to operations.

FIVE STAGES

From need
to service in production.

01

Scope

Understand usage, IT system constraints and expected outcomes.

What we do

  • Workshops with business teams
  • Analysis of the existing landscape
  • Success criteria

What you get

  • Shared diagnosis
  • Scope and schedule
  • Project governance
02

Design

Compare architecture options and prepare integration, security and operations.

What we do

  • Target architecture
  • Interface contracts
  • Non-functional requirements

What you get

  • Architecture document
  • Mock-ups
  • Acceptance test plan
03

Build & verify

Progress through short releases, demonstrate and test the results against the needs.

What we do

  • 2- to 4-week cycles
  • Monthly priority review
  • Automated testing

What you get

  • Demonstrated increments
  • Test reports
  • Decision log
04

Deploy & hand over

Prepare the go-live, document and support the teams.

What we do

  • Roll-out plan
  • Training
  • Start-up support

What you get

  • Operations manual
  • Training materials
  • Acceptance sign-off report
05

Maintain & evolve

Organise follow-up, qualify incidents and prioritise enhancements.

What we do

  • Support and maintenance
  • Service committees
  • Roadmap

What you get

  • Service reports
  • Planned enhancements
  • Tracked KPIs

GOVERNANCE

Everyone knows
who decides what.

Steering committee

Client management and Synelia: direction, trade-offs, benefits tracking.

  • Quarterly or at each milestone

Monitoring committee

Progress, risks, decisions, budget.

  • Monthly

Project team

Product owners, project managers, experts: the day-to-day running of the project.

  • Agile ceremonies, demos

AGILE BY DESIGN

Delivery hubs where business teams and engineers work side by side.

On Optimus, for Orange Côte d’Ivoire, three delivery hubs brought together product owners, scrum masters and developers around business workstreams. Four-week development cycle, monthly priority review, over a hundred features delivered in one year.

We apply the same discipline to our projects: deliver often, demonstrate, make decisions, and keep a shared direction.

4 weeksper development cycle
1 review / monthof priorities with business teams
+100features delivered in one year on Optimus

ENGAGEMENT MODELS

The right framework
to build together.

Fixed-price project

A defined scope, deliverables and milestones under contract, from scoping to go-live.

Managed services

Operations, monitoring and maintenance, with defined service commitments.

Expertise as a Service

Results-based staff augmentation: experts embedded in your teams, backed by Synelia’s expert core, with skills transfer.

Discover Expertise as a Service 

OUR COMMITMENTS

What we
don’t compromise on.

QualityTesting, code reviews, documentation: a system must be maintainable.

SecurityBuilt in from the design stage, not added at the end.

TransparencyProgress, risks and decisions shared at every committee.

Knowledge transferYour teams must be able to keep the systems alive.

WHAT COMES NEXT, WE BUILD TOGETHER

A project to scope?
Let’s start by listening.

An initial conversation to understand your priorities and propose the right framework.

Let’s talk about your project